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The Hotel Chalet at The Choo Choo | Hotel in Chattanooga

| 9.6 (2426 Reviews) |   Pet Friendly  1 Bathroom
Downtown Chattanooga Hotel | The Hotel Chalet at The Choo Choo

Hotel in Downtown Chattanooga, Chattanooga

An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Kitchen

Facility Overview

Bathrooms
  • Bathtub or shower
  • Soap
  • Shampoo
  • Bathrobes
  • Towels
  • Toothbrush and toothpaste (on request)
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating
  • Hypo-allergenic bedding
  • Frette Italian sheets
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Guidebooks/recommendations
  • Free international calls
  • Free long-distance calls
  • Free local calls
  • Laptop-compatible safe
  • Restaurant dining guide
  • Phone
  • Connecting rooms available
Breakfast
  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 1 poolside bar and 1 bar
  • Minibar
  • Free tea bags/instant coffee
  • Electric kettle
Parking
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Hardwood flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Hand-held showerhead
  • Wheelchair-accessible pool
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Pool hoist on site
  • Wheelchair-accessible path of travel
  • Elevator door width (inches): 52
  • Elevator
Activities
  • Bicycle tour information
  • Outdoor pool
  • Fitness center
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Segway rentals/tours
  • Health/beauty spa
  • Cave exploring
  • Rock climbing
  • Skydiving
  • Zoo
  • Scooter/moped rentals
  • Mountain biking
  • Bicycle rentals
  • Outlet shopping
Entertainment
  • First-run movies
  • Streaming services
  • Netflix
  • Digital channels
  • Pay movies
  • Hulu
  • 55-inch Smart TV
General
  • Meeting rooms - 2
  • Conference center (3200 square feet of space)
  • Elevator
  • Ballroom
  • Water dispenser
  • Banquet hall
  • Spanish
  • English
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023
  • Romance packages available
Guest Services
  • Wedding services
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Daily housekeeping
  • Change of towels (on request)
  • Concierge services
  • Fence around the pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Picnic area
  • Firepit
  • Outdoor entertainment area
  • Pool umbrellas

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 3:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for to-go breakfast: approximately usd 4.00 to 12.00 for adults, and usd 4.00 to 12.00 for children uncovered self parking fee: usd 20 per night (in/out privileges) pet deposit: usd 50.00 per stay pet fee: usd 50 per accommodation, per stay plus usd 150.00 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 50 per accommodation, per stay, plus a one-time cleaning fee of usd 150.00 and a deposit of usd 50.00 per stay service animals are welcome, and are exempt from fees welcoming dogs only 2 total (up to 50 lbs per pet) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted cashless transactions are available noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher

Reviews

Thomas
Oct 11, 2026 08:46:21 PM
Review Score:   8
Summary: The room was clean when we arrived, and the rest of the hotel appeared to be well maintained. The check-in staff was also very friendly and helpful. We stayed from Monday through Thursday, and our main concern was housekeeping. The door sign was unusual because it said “Do Not Disturb” on both sides instead of having “Service Please” on the reverse. We displayed it only while we were in the room and removed it whenever we left for the day. Despite being away for several hours each day, our room was never serviced during our stay. Fortunately, we had enough towels, but by checkout the trash was overflowing. We brought the issue to the front desk, and they responded by removing one day’s parking fee from our bill, which we appreciated. Overall, the hotel was clean and the staff was pleasant, but the housekeeping service and confusing door sign need improvement.
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Room Arrangement

Room Info Facilities
Deluxe Room Sleeper
Room Size: 300 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Room Sleeper

General

Square meters - 28, Square feet - 300, Access via exterior corridors, Coffee/tea maker, Private bathroom, Sofa bed, Portable fan, Ping - 8, Heated floor, Location - ground floor, Hardwood flooring in room, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite MacArthur
Room Size: 700 square feet m2
2 King Bed and Double Sofa Bed
Suite MacArthur

General

Square meters - 65, Square feet - 700, Separate sitting area, Access via exterior corridors, Coffee/tea maker, Private bathroom, Number of bathrooms - 2, Sofa bed, Number of bedrooms - 1, Ping - 20, Wet bar, Heated floor, Location - ground floor, Hardwood flooring in room, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Chalet Suite
Room Size: 700 square feet m2
2 Double Sofa Bed and King Bed
Chalet Suite

General

Square meters - 65, Square feet - 700, Separate sitting area, Coffee/tea maker, Private bathroom, Sofa bed, Number of bedrooms - 1, Ping - 20, Wet bar, Location - top floor, Hardwood flooring in room, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Chalet King Accessible
Room Size: 350 square feet m2
1 King Bed
Chalet King Accessible

General

Square meters - 33, Square feet - 350, Patio, Coffee/tea maker, Private bathroom, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Height-adjusted amenities, Ping - 10, Lowered peephole/view port in door, Lowered locks/deadbolt, Thin carpet in room, Bed count minimum 1, Bed count maximum 1
Chalet Suite Accessible
Room Size: 700 square feet m2
1 King Bed
Chalet Suite Accessible

General

Square meters - 65, Square feet - 700, Separate sitting area, Coffee/tea maker, Private bathroom, Sofa bed, Wheelchair accessible, Height-adjusted amenities, Ping - 20, Wet bar, Portable shower seat, Lowered peephole/view port in door, Lowered locks/deadbolt, Location - top floor, Hardwood flooring in room, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Chalet 2 Queen Beds
Room Size: 350 square feet m2
2 Queen Beds
Chalet 2 Queen Beds

General

Square meters - 33, Square feet - 350, Patio, Private bathroom, Ping - 10, Thin carpet in room, Bed count minimum 2, Bed count maximum 2
Chalet 2 Queen Beds Accessible
Room Size: 350 square feet m2
2 Queen Beds
Chalet 2 Queen Beds Accessible

General

Square meters - 33, Square feet - 350, Patio, Coffee/tea maker, Private bathroom, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Height-adjusted amenities, Ping - 10, Lowered peephole/view port in door, Lowered locks/deadbolt, Thin carpet in room, Bed count minimum 2, Bed count maximum 2
Chalet King
Room Size: 350 square feet m2
1 King Bed
Chalet King

General

Square meters - 33, Square feet - 350, Patio, Private bathroom, Ping - 10, Thin carpet in room, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Downtown Chattanooga hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Downtown Chattanooga hotel starts from $206 per night with includes Restaurant, Bar, Entertainment, Child Friendly, Air Conditioner, Designated Smoking Area, Accessibility, Wellness Facilities, Breakfast, Heating, Internet, Kitchen, Bedding/Linens, Toiletries, Guest Services, Pet Friendly, Wheelchair Accessible, Balcony/Terrace, Barbecue/Outdoor Cooking, Parking, Pool, Business Services, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chattanooga hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Downtown Chattanooga hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.