Is this Sylva hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sylva hotel have a swimming pool?

No, this Sylva hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sylva hotel?

Best-rates for the Sylva hotel starts from $114 per night with includes Parking, Business Services, Child Friendly, Kitchen, Breakfast, Barbecue/Outdoor Cooking, Laundry, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Guest Services, Internet, Air Conditioner, Bedding/Linens, Toiletries, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sylva hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sylva hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sylva hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sylva hotel?

Based on the information reported by the owner or manager, the Sylva hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sylva hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sylva hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG | Hotel in Sylva

8.8 (996 Reviews) | 1 Bathroom

Sylva Hotel | Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel in Sylva

Hotel with free breakfast, in the vicinity of Western Carolina University
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Housekeeping is available on request.
Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 65-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower/tub combination

Hydromassage showerhead

Hair dryer

Private bathroom

Towels

Free toiletries

Bedroom

Bed sheets

Cribs/infant beds (surcharge)

Blackout drapes/curtains

Air conditioning

Free newspapers (weekdays)

Iron/ironing board

Free local calls

Connecting rooms available

Phone

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available daily 6:30 AM–9:30 AM

Coffee/tea maker

Refrigerator

Microwave

Parking

Free extended parking on site

Free RV/bus/truck parking on site

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair accessible (may have limitations)

Assistive listening devices available

Activities

Golfing

Fitness center

Entertainment

Satellite channels

65-inch Smart TV

Premium channels

General

24-hour business center

Computer station

Meeting room

Conference space (388 square feet)

Elevator

Vending machine

Free newspapers in lobby

Spanish

English

No plastic drinking straws

Guest Services

Cribs/infant beds (surcharge)

Laundry facilities

Refrigerator

Microwave

24-hour front desk

Laundry facilities

Housekeeping (on request)

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

BBQ grill(s)

Picnic area

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 1:30 am early check-in fee: usd 50 early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for usd 10.00 per stay.

Payment Policy

Early check-in fee: usd 50 (subject to availability) crib (infant bed) fee: usd 10.00 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Aaron

Oct 26, 2025 03:21:39 AM

Review Score: 8

Summary: Good breakfast, friendly staff and comfortable bed. Guest should be verbally told about, cleaning only if requested the night before. Bringing towels and removing trash should be done automatically and shouldn't require a request. I'm a guest, not an employee. I assumed these types of things would occur as a normal function given the price and being a hotel. Also, saw lots of stink bugs in 3rd floor hallway and stairwell.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Desk, Wardrobe or closet, Sofa bed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Desk, Wardrobe or closet, Sofa bed, Bathtub only, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Desk, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Desk, Wardrobe or closet, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds (Extra Floor Space) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Desk, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room Room Size: m² 1 Double Bed 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1